Thank you for choosing My Store! We take pride in offering straightforward and affordable shipping solutions for our customers nationwide. Our goal is to make your shopping experience as smooth and enjoyable as possible.

For orders below 20 EUR, a flat shipping fee of 5.99 EUR applies. Orders reaching 20 EUR or more qualify for free shipping, allowing you to save more while enjoying our products.

After you place an order, please allow 1 to 3 business days for order processing. This includes payment verification, packaging, and quality checks. Once processed, your order will be shipped out within 3 to 5 business days.

We partner with a dedicated shipping carrier to ensure timely and secure deliveries. While most orders arrive within the estimated timeframe, please note that unforeseen circumstances such as holidays or extreme weather may occasionally cause delays. Rest assured, we proactively monitor all shipments to keep delays to a minimum.

Tracking details will be provided via email once your order is on its way. You can use this information to follow your package until delivery.

We currently only ship within the United States. Our team continually evaluates our shipping policies to improve efficiency and customer satisfaction.

For further assistance, contact our support team—we’re always happy to help!